A network technician is testing a new SSID for a branch office.

When a network technician encounters an issue where a new SSID does not allow internet access despite successful connectivity and DNS resolution, they should verify the firewall policies associated with the new SSID. The firewall policies must include rules that permit traffic to and from the internet and should be correctly ordered to ensure that they are applied as intended. Since the existing SSID functions correctly, comparing the firewall rules between the two can be a useful method of troubleshooting.