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A Call Center (CC) application is being enhanced to track two new pieces of Information.

A Call Center (CC) application is being enhanced to track two new pieces of Information. The CC will reference the two new DETs in five modified data functions.

    Productlogical file prior to the enhancement had 2 RETs and 25 DETs, the CC application had previously referenced 12 of those DETs.

    Literaturelogical file previously referenced 5 RETs and 19 DETs. The two new DETs are being added to another RET NOT previously referenced.

    Call Log logical file prior to the enhancement had 2 RETs and 19 DETs, the CC previously referenced all the DETs.

    Customerlogical file prior to the enhancement had 1 RET and 36 DETs, the CC previously referenced only 25 of the DETs.

    Contactlogical file prior to the enhancement had 1 RET and 68 DETs, the CC previously referenced all DETs.

Determine the complexity of the following functions:

Select the complexity for each function:

IFPUG I40-420 Summary

  • Vendor: IFPUG
  • Product: I40-420
  • Update on: Oct 15, 2025
  • Questions: 249
Price: $52.5  $149.99
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