Your client is frustrated that she is frustrated.

ICF ICF-ACC Question Answer

Your client is frustrated that she is frustrated. She should have been over this mishap in her work a long time ago. She is talking very negatively about herself: "Why can’t I get over this..." The worst response is:

Tell the client that you like her a lot and that she should not be so negative.

Remind the client that coaching is forward-looking.

Ask the client if she always is this negative about herself.

Invite a reframe and say that sometimes people become frustrated when something is really important to them—might this be the case here?

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Product: ICF-ACC
Update on: Aug 18, 2025
Questions: 78

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Your client is a very creative person who thinks in pictures and learns visually.

Which response reflects active listening to a client who claims to be struggling?

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Your client is frustrated that she is frustrated.

The Answer Is:

Explanation:

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