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The main purpose of the fair treatment of customers initiative is to

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The main purpose of the fair treatment of customers initiative is to

A.

make firms more competitive.

B.

ensure all firms have a similar service standard.

C.

apply fixed times for responding to claims and complaints.

D.

build consumer confidence in the financial services industry.

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CII IF1 Summary

  • Vendor: CII
  • Product: IF1
  • Update on: Jan 2, 2026
  • Questions: 100
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TESTED 02 Jan 2026