The head of human resources notified the internal audit activity that a key account manager...

In analyzing the situation where a key account manager failed to register a large number of contracts, a competent internal auditor should evaluate whether attributes such as intent and personal gain were present. This involves assessing whether the individual ' s actions were deliberate and motivated by personal benefits. Understanding these attributes is crucial for determining the root cause of the issue and identifying potential fraud or misconduct. It also helps in making recommendations to prevent future occurrences.

IIA Practice Guide: Fraud and Internal Audit

IIA Standard 1210.A2: Proficiency – Internal auditors must have sufficient knowledge to evaluate the risk of fraud and the manner in which it is managed by the organization