During her annual performance review, a sales manager admits that she experiences significant stress due...

Extrinsic rewards are external incentives that motivate an employee to perform a task or stay in a job. These rewards include salary, bonuses, benefits, promotions, and other tangible incentives. In this case, the sales manager explicitly states that she remains in the organization because of the high bonuses, making this an example of extrinsic motivation.

(A) Incorrect – Intrinsic reward.

Intrinsic rewards are derived from internal satisfaction, such as personal growth, job fulfillment, or passion for work.

Since the manager stays primarily for monetary bonuses rather than job satisfaction, this is not intrinsic motivation.

(B) Incorrect – Job enrichment.

Job enrichment involves enhancing job roles by adding responsibilities, autonomy, or variety to improve motivation.

The scenario does not mention job enhancement as a reason for staying.

(C) Correct – Extrinsic reward.

High bonuses are a classic example of extrinsic motivation.

The manager is staying for financial incentives rather than job satisfaction.

(D) Incorrect – The hierarchy of needs.

Maslow’s Hierarchy of Needs explains different levels of human motivation, but the question asks for a specific type of motivation rather than a broad theoretical framework.

IIA’s Guide on Human Resources Risk Management

Highlights the impact of extrinsic vs. intrinsic motivation on employee retention.

COSO’s ERM Framework – Employee Retention and Performance Management

Discusses the role of financial incentives in retaining employees.

IIA’s Global Internal Audit Standards – Organizational Behavior and Employee Motivation

Explains intrinsic vs. extrinsic rewards in workforce management.

Analysis of Answer Choices:IIA References and Internal Auditing Standards: