Employees of an organization noticed that an exterior surface of the office building was deteriorating.

A root cause-based recommendation addresses the underlying problem rather than symptoms. In this case, the real issue is the spider infestation, which attracts the birds, which in turn leads to droppings that require harsh cleaning. By enhancing cleaning and displacement of spiders, the organization eliminates the root cause and prevents recurrence.

Options A, B, and C treat symptoms but do not address the true root cause.