A company wants to offer a promotion only to new customers.

Salesforce Industries-CPQ-Developer Question Answer

A company wants to offer a promotion only to new customers. The developer builds a context rule to meet this requirement.

The developer creates:

* picklist named Account Status that contains values of New, Active, and Closed

* A context dimension named Account Status and links it to the Account Status picklist

*A context mapping that uses the AnyAccountScope and a source expression of Status__c

* A context rule called "New Customer Accounts" with a rule condition that will evaluate the Account Status context dimension using a Hard Fail Fail Level

* A rule setwith a Rule Type=Qualification and an Action Taken=Qualify, adds the context rule to it, and

then adds it to the promotion

The developer confirms that all context rule components are active and effective. The developer configures an order for a new accountin the Cart, but the promotion does not appear in the list of qualified promotions.

What should the developer have done?

Run the Product Hierarchy Maintenance job.

Create a context dimension name without a space.

Set the Rule Type to Evaluation,

Set the rule condition to have a Fail Level-Soft Fail.