How can chief information officers use digital tools to actively engage stakeholders?

Comprehensive and Detailed Explanation From Exact Extract:

To actively engage stakeholders, a CIO must create two-way, dynamic, and continuous interaction using digital tools. Platforms that support real-time collaboration enable:

Live discussion, feedback, and decision-making (e.g., chat, video meetings, shared workspaces).

Co-editing of documents, boards, or plans in real time, keeping everyone aligned.

Immediate clarification of questions and issues, which supports faster, more engaged participation.

Stronger stakeholder involvement in IT projects, strategy, and change initiatives.

These platforms might include digital collaboration suites, team workspaces, project collaboration tools, and integrated communication platforms.

Why the other options are less effective:

B. Focusing on documents that encourage stakeholder participation and input – Documents can support engagement, but they are typically asynchronous and static. Without real-time collaboration, engagement is limited.

C. Using static reports updated weekly – Static, periodic reports are one-way communication and do not promote active stakeholder engagement.

D. Automating communication based on static reports and timely updates – Automation may improve efficiency, but it still emphasizes broadcasting information, not interactive engagement.

Therefore, CIOs can most effectively actively engage stakeholders by using platforms that support real-time collaboration, making Option A correct.