The correct answers are C and E .
ISO 14001:2015 requires the organisation to ensure that outsourced processes are controlled or influenced . In this case, ABC has outsourced major activities to FIREF, including design, production, logistics, and procurement. Even though FIREF performs the work, ABC remains responsible for ensuring that relevant EMS requirements are addressed.
C. Contractual agreement between ABC and FIREF — Correct
The contract is key documented evidence showing how ABC communicates environmental requirements to FIREF and defines the controls or influence over the outsourced processes. This may include environmental controls, legal compliance expectations, reporting requirements, emergency arrangements, waste handling, procurement requirements, and monitoring obligations.
E. Reports of ABC audits on FIREF — Correct
Reports of ABC’s audits on FIREF provide evidence that ABC is checking whether the outsourced processes are being controlled as planned. These reports help confirm whether ABC has evaluated FIREF’s environmental performance, operational controls, compliance with agreed environmental requirements, and corrective actions where needed.
The other options are not the best answers:
A. FIREF’s environmental policy — Incorrect
FIREF’s environmental policy may be useful background information, but it is not required documented information for ABC’s ISO 14001 EMS.
B. ABC’s environmental manual — Incorrect
ISO 14001:2015 does not require an environmental manual.
D. Reports of internal audits carried out by FIREF — Incorrect
FIREF’s own internal audit reports may be useful if available, but they are FIREF’s EMS records, not required documented information of ABC’s EMS.
F. Reports of FIREF’s top management reviews — Incorrect
FIREF’s management review records belong to FIREF’s management system and are not required records for ABC’s EMS audit.
Therefore, the two documents most directly required to verify ABC’s control or influence over outsourced processes are C. Contractual agreement between ABC and FIREF and E. Reports of ABC audits on FIREF .
