Which of the following can be used as a performance indicator to evaluate the performance...

ISO 22301:2019 Clause 9.1 - Performance IndicatorsPerformance indicators are metrics that evaluate the effectiveness and efficiency of the BCMS. Measuring the cost of disruptions can provide critical insights into system resilience and areas for improvement​​.

ISO 22313:2020 Guidance on Monitoring and MeasurementThe cost of disruptions is an example of a financial metric that helps organizations assess the impact of incidents and the efficacy of business continuity strategies​.

Clarification of Options

Option Ais irrelevant as the number of employees doesn’t reflect BCMS performance.

Option Bis a valid financial metric directly tied to BCMS performance.

Option Cmay relate to impacts but is less comprehensive than average disruption cost.