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The Closing meeting of a second-party audit was planned for 6 pm with the general...

The Closing meeting of a second-party audit was planned for 6 pm with the general manager and the quality manager.

At 6 pm, when the audit team enters the meeting room, only the Quality Manager is present and walting for them.

The dialogue among them is as follows:

Auditor team leader: "Good evening, could you please inform the general manager that we are ready to start with the closing meeting?"

Quality manager: "Good evening. I am sorry to inform you that the general manager will not be able to attend the meeting. He will try to

participate virtually to make some closing remarks."

Auditor team leader: "OK. We identified seven nonconformities - these are the reports. Could you please review them and sign them?"

Quality manager: "OK. As you know, I reviewed them after yesterday's meeting and accept of all them, where shall I sign?"

General manager (from speakers in the room and addressing the quality manager): "Hold on! Do not sign the two nonconformities related to ABC

Bank! I have just checked, and we did not provide any services to ABC Bank during September! You can sign the remaining five nonconformities."

How would you proceed with the audit? Select one.

A.

I will discuss this issue with our corporate quality manager and will let you know what we will do

B.

I will include the seven nonconformities in the report, considering that we identified objective evidence on which all these nonconformities are based

C.

I will review this issue at length with the audit team tonight and will phone you tomorrow to let you know our decision

D.

I withdraw the two nonconformities related to service to ABC and will present the report with the remaining five nonconformities

PECB ISO-9001-Lead-Auditor Summary

  • Vendor: PECB
  • Product: ISO-9001-Lead-Auditor
  • Update on: Aug 3, 2025
  • Questions: 217
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