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How can an organization determine the effectiveness of the service level management process?

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How can an organization determine the effectiveness of the service level management process?

A.

By monitoring service level targets

B.

By defining service levels

C.

By checking contracts with suppliers

D.

By reporting on all incidents

PECB ISO-IEC-20000-Foundation View All Questions

PECB ISO-IEC-20000-Foundation Summary

  • Vendor: PECB
  • Product: ISO-IEC-20000-Foundation
  • Update on: Jul 22, 2025
  • Questions: 53
Price: $52.5  $149.99
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TESTED 02 Aug 2025