The following document has been produced as part of the replacement of an internal Customer...

The following document has been produced as part of the replacement of an internal Customer Relationship Management (CRM) application. The replacement application should not differ from the current CRM application, and the documentation reflects this aspiration, with seven specific requirements listed.

Document:New CRM Overview-20nn-1 A

CRM Replacement

Author:Andrew Smith

Date:26-01-20nn

Version:0.04

The following are individual requirements:

There are no new screens in the replacement CRM application

The screen layouts match the existing CRM application

Screen navigation conforms to the internal company standards

Data will be displayed within 4 seconds

Screen US002B layout is amended to introduce the ability to populate a new data item for Financial Conduct Authority registration number (optional field - to be reported from the start of the next tax year). This is a numeric item, unique to any company.

Security access will be controlled by SSO (Single Sign-On) from the users' network logon

Users without authorized access will not see any CRM screen

The requirements will be reviewed using a standard checklist:

a. Requirements should be testable

b. Each requirement should be consistent with other requirements

c. Each requirement should be unambiguous

d. Each requirement should have a unique identifier

e. Documents should be versioned, dated, and the author specified

Which checklist items would identify issues in this requirements document?

SELECT ONE OPTION: