What happens if a workaround becomes the permanent way of dealing with a problem that...

Vendor: ITIL
Product: ITIL-4-Foundation
Update on: Mar 24, 2026
Questions: 119

ITIL ITIL-4-Foundation Question Answer

What happens if a workaround becomes the permanent way of dealing with a problem that cannot be resolved cost-effectively?

The problem record is deleted

The problem remains in the known error status

A change request is submitted to change control

Problem management restores the service as soon as possible

ITIL ITIL-4-Foundation Summary

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