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What is an incident?

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What is an incident?

A.

The planned removal of an item that might affect a service

B.

A result enabled by one or more outputs

C.

A possible future event that could cause harm

D.

A service interruption resolved by the use of self-help tools

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  • Vendor: ITIL
  • Product: ITIL-4-Foundation
  • Update on: Jul 27, 2025
  • Questions: 542
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TESTED 01 Aug 2025