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What is the definition of a known error?

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What is the definition of a known error?

A.

An unplanned interruption to a service, or reduction in the quality of a service

B.

A cause, or potential cause, of one or more incidents

C.

A problem that has been analyzed and has not been resolved

D.

Any change of state that has significance for the management of a service or other configuration item (CI)

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  • Product: ITIL-4-Foundation
  • Update on: Sep 16, 2025
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TESTED 16 Sep 2025