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Which activity is part of the 'continual improvement' practice?

Which activity is part of the 'continual improvement' practice?

A.

Identifying the cause of incidents and recommending related improvements

B.

Authorizing changes to implement improvements

C.

Logging and managing incidents that result in improvement opportunities

D.

Making business cases for improvement action

ITIL ITIL-4-Foundation Summary

  • Vendor: ITIL
  • Product: ITIL-4-Foundation
  • Update on: Jul 27, 2025
  • Questions: 542
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