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Which phase of problem management includes analysing incidents to look for patterns and trends?

Which phase of problem management includes analysing incidents to look for patterns and trends?

A.

Problem identification

B.

Problem control

C.

Error control

D.

Post-implementation review

ITIL ITIL-4-Foundation Summary

  • Vendor: ITIL
  • Product: ITIL-4-Foundation
  • Update on: Dec 18, 2025
  • Questions: 119
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