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Which statement about IT service management is CORRECT?

Which statement about IT service management is CORRECT?

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A.

It is performed by customers using a mix of IT systems, services and processes

B.

It is performed by IT service providers using a mix of suppliers and their products

C.

It is performed by the service desk using a mix of people, process and technology

D.

It is performed by IT service providers using a mix of people, process and technology

ITIL ITIL-4-Foundation Summary

  • Vendor: ITIL
  • Product: ITIL-4-Foundation
  • Update on: Sep 16, 2025
  • Questions: 542
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