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Which statement about service relationship management is CORRECT?

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Which statement about service relationship management is CORRECT?

A.

It focuses on the service actions performed by users

B.

It requires the service consumer to create resources for the service provider

C.

It requires co-operation of both the service provider and service consumer

D.

It focuses on the fulfilment of the agreed service actions

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  • Product: ITIL-4-Foundation
  • Update on: Sep 16, 2025
  • Questions: 542
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TESTED 16 Sep 2025