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Which statement about the ‘service request management’ practice is CORRECT?

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Which statement about the ‘service request management’ practice is CORRECT?

A.

Service requests are fulfilled using simple workflows

B.

A new workflow is created for each type of request

C.

Additional approval is sometimes needed for restoration of service

D.

Financial authorization is sometimes required for service requests

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  • Vendor: ITIL
  • Product: ITIL-4-Foundation
  • Update on: Sep 16, 2025
  • Questions: 542
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TESTED 16 Sep 2025