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Which activity does a service provider carry out as part of the "explore step of...

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Which activity does a service provider carry out as part of the "explore step of the customer journey"?

A.

Setting service level expectations with potential customers

B.

Analyzing potential customer patterns of business activity

C.

Onboarding customers to existing services

D.

Reviewing past customer satisfaction surveys

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  • Update on: Jul 22, 2025
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TESTED 01 Aug 2025