Exin ITIL-F Question Answer
Which of the following activities are performed by a service desk?
1. Logging details of incidents and service requests
2. Providing first-line investigation and diagnosis
3. Restoring service
4. Implementing all standard changes
Exin ITIL-F Summary
- Vendor: Exin
- Product: ITIL-F
- Update on: Jul 25, 2025
- Questions: 324
