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Which of the following is best definition of IT service management?

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Which of the following is best definition of IT service management?

A.

An internal service provider that is embedded within a business unit

B.

A complete set of all the documentation required to deliver world class services to customers

C.

Technical implementation of supporting IT infrastructure components

D.

The implementation and management of quality IT services that meet business needs

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  • Product: ITIL-Foundation
  • Update on: Jul 25, 2025
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TESTED 01 Aug 2025