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Which of the following identify the purpose of business relationship management?

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Which of the following identify the purpose of business relationship management?

1. To establish and maintain a business relationship between service provider and customer

2. To identify customer needs and ensure that the service provider is able to meet

A.

Both of the above

B.

1 only

C.

2 only

D.

Neither of the above

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  • Product: ITIL-Foundation
  • Update on: Oct 30, 2025
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TESTED 30 Oct 2025