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In which of the following should details of a workaround be documented?

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In which of the following should details of a workaround be documented?

A.

The service level agreement (SLA)

B.

The problem record

C.

The availability management information system

D.

The IT service continuity plan

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  • Product: ITIL-Foundation
  • Update on: Jul 25, 2025
  • Questions: 324
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TESTED 01 Aug 2025