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Which one of the following would be the MOST useful in helping to define roles...

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Which one of the following would be the MOST useful in helping to define roles and responsibilities in an organizational structure?

A.

RACI model

B.

Incident model

C.

Continual service improvement (CSI) approach

D.

The Deming Cycle

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  • Product: ITIL-Foundation
  • Update on: Jul 25, 2025
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A process owner has been identified with an "I" in a RACI matrix.
Which of the following activities would be performed by a process manager?
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TESTED 01 Aug 2025