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What aspect of 'service level management' asks service consumers what their work involves and how...

What aspect of 'service level management' asks service consumers what their work involves and how technology helps them?

A.

Customer engagement

B.

Operational metrics

C.

Business metrics

D.

Customer feedback

Exin ITIL Summary

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  • Product: ITIL
  • Update on: Jul 25, 2025
  • Questions: 503
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