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Which statement about IT service management is CORRECT?

Which statement about IT service management is CORRECT?

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A.

It is performed by customers using a mix of IT systems, services and processes

B.

It is performed by IT service providers using a mix of suppliers and their products

C.

It is performed by the service desk using a mix of people, process and technology

D.

It is performed by IT service providers using a mix of people, process and technology

Exin ITIL Summary

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  • Product: ITIL
  • Update on: Sep 12, 2026
  • Questions: 503
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