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Which statement about known errors and problems is CORRECT?

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Which statement about known errors and problems is CORRECT?

A.

Known error is the status assigned to a problem after it has been analysed

B.

A known error is the cause of one or more problems

C.

Known errors cause vulnerabilities, problems cause incidents

D.

Known errors are managed by technical staff, problems are managed by service management staff

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TESTED 31 Jul 2025