An organization is mapping a value stream for an IT service.

Vendor: ITIL
Product: ITIL4-DPI
Update on: Jan 10, 2026
Questions: 40

ITIL ITIL4-DPI Question Answer

An organization is mapping a value stream for an IT service. In the current map, the same activity is repeated multiple times. When identifying opportunities to remove waste from the value streams, it has been determined that several days could be removed from the delivery time by eliminating repeated work.

What is this an example of?

Cascading goals through the organization

Building value chains on effective practices

Optimizing a workflow through the organization

Establishing clear objectives for assessments