According to Juniper Mist documentation, Switch Insights is the dedicated diagnostic and auditing feature within the Mist AI dashboard that provides a granular, chronological record of all events pertaining to a specific switch1. While Site Events or Site Alerts provide a broad overview of health and anomalies across an entire location, Switch Insights is specifically designed for device-level deep dives. When a user navigates to the Insights page for a particular switch, they are presented with a comprehensive timeline that correlates telemetry data with specific system occurrences.
This feature displays a detailed list of Switch Events, including but not limited to interface state transitions (Up/Down), Spanning Tree Protocol (STP) role changes, LLDP neighbor updates, and PoE controller status. Importantly, Switch Insights also tracks administrative actions, such as configuration commits and software upgrades, allowing an administrator to see exactly when a change was made and if that change coincided with a performance degradation in the Wired Service Level Expectations (SLEs).
Beyond simple logging, Switch Insights allows for retroactive troubleshooting. By adjusting the time slider, an administrator can go back in time to review the exact state of the switch during a reported issue2. For example, if a user reports a video conferencing issue that occurred three hours ago, the administrator can use Switch Insights to see if any port flaps, storm control events, or configuration changes took place during that specific window. This AI-driven visibility eliminates the need for manual syslog analysis or persistent CLI monitoring, providing a transparent and easily accessible audit trail for all switch-specific activity within the managed organization.
