A procurement manager is setting KPIs measurement for user satisfaction.

CIPS L4M3 Question Answer

A procurement manager is setting KPIs measurement for user satisfaction. He also wants to encourage users to share the reason why they feel the way they do. Which of the following types of KPI should the procurement manager apply?

Quantitative measure

Numerical measure

Binary measure

Qualitative assessment

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CIPS L4M3 Summary

Vendor: CIPS
Product: L4M3
Update on: Dec 16, 2025
Questions: 233

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A procurement manager is setting KPIs measurement for user satisfaction.

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