Lina Rawlins, a senior buyer for a medical equipment company, is in charge of the...

Lina Rawlins, a senior buyer for a medical equipment company, is in charge of the company's largest supplier account. Recently, the supplier's performance has declined, leading to more rejected items. Lina has asked the supplier for an urgent meeting. In the meeting, she asks: “Can you tell me exactly what you are doing to ensure quality?”

What type of question is Lina asking?