A company’s human resources manager feels that the HR department can obtain indirect services efficiently...

Addressing the Concern: The HR manager believes that centralizing purchases through supply management adds no value. To counter this perception, it is essential to demonstrate the tangible benefits that supply management can bring.

Quantifying Savings: By quantifying the savings achieved through procurement's management of indirect spend, supply management can provide concrete evidence of its value. This includes cost reductions, efficiency improvements, and better contract terms.

Data-Driven Argument: Presenting data on cost savings and efficiency gains helps build a strong, fact-based argument that can be more persuasive than subjective opinions.

Collaboration with HR: This approach also shows a willingness to work with HR to improve processes and outcomes, rather than simply defending existing practices.

References: This strategy is supported by procurement best practices and strategic sourcing principles outlined in resources such as the Chartered Institute of Procurement & Supply (CIPS) and the Institute for Supply Management (ISM).