A firm’s supply manager surveys stakeholders to rate the performance of supply management along several...

The survey results indicate that cost control is highly rated (4) and given a high priority (2), suggesting that internal customers place significant value on cost control efforts. Leadership and transformation management principles underline the need to align supply management activities with stakeholder priorities. The survey results reveal that stakeholders prioritize cost control, speed of order processing, and supply management knowledge, with cost control being particularly valued. References from leadership documents emphasize the importance of understanding and responding to stakeholder needs to ensure that supply management efforts are focused on areas that provide the most value to the organization.