Which of the following factors influencing department effectiveness are MOST directly under supply management's control?

Staff capabilities are the factors most directly under supply management's control that influence department effectiveness. Leadership and transformation management documents emphasize the importance of developing and leveraging the skills and expertise of supply management professionals. By investing in training, professional development, and performance management, supply management can directly enhance its team's capabilities, leading to improved efficiency and effectiveness. References highlight that building a highly skilled and knowledgeable team is crucial for achieving supply management objectives and driving organizational success.