Disciplinary authority of the Maryland Insurance Administration (MIA).
The MIA has authority to discipline producers for misrepresentation, deceptive practices, and unfair trade practices.
Review each action carefully.
A. Misleading statements about an insurer’s financial condition
Prohibited; constitutes misrepresentation and unfair competition.
B. Hiding the true nature of a policy
A form of misrepresentation and possibly twisting.
C. Misleading statements about dividends
Specifically prohibited under insurance advertising and sales rules.
D. Filing a complaint on behalf of a consumer
Lawful and appropriate; producers may assist consumers in asserting their rights.
Good-faith and consumer advocacy.
Assisting a consumer with a complaint supports transparency and accountability.
Maryland law encourages reporting and remediation of improper insurer conduct.
Why option D is the exception.
Filing or assisting with a consumer complaint is not misconduct and is not grounds for discipline.
Conclusion.
A producer cannot be disciplined for filing a complaint on behalf of a consumer, making option D correct.