Which characteristic of cloud computing refers to sharing physical assets among multiple customers?

Resource pooling is one of the core characteristics of cloud computing defined by NIST. It refers to the provider’s ability to serve multiple customers by dynamically allocating and reallocating computing resources such as storage, processing, memory, and network bandwidth. These resources are abstracted using virtualization, ensuring that customers remain isolated from one another even though they share the same physical assets.

Rapid scalability describes elasticity, on-demand self-service allows users to provision resources without provider intervention, and measured service refers to metering usage. None of these concepts directly describe the multi-tenant model of shared resources.

Resource pooling improves efficiency, reduces costs, and provides flexibility, but it also introduces new security considerations such as data isolation and hypervisor security. Customers must ensure that providers implement strong controls to prevent data leakage or cross-tenant compromise.