LenoxSoft is migrating prospects from an external email vendor Into Marketing Cloud Account Engagement.

Vendor: Salesforce
Product: Marketing-Cloud-Account-Engagement-Consultant
Update on: Aug 2, 2025
Questions: 245

Salesforce Marketing-Cloud-Account-Engagement-Consultant Question Answer

LenoxSoft is migrating prospects from an external email vendor Into Marketing Cloud Account Engagement. They have record of which prospects have hard bounced within the last 6 months.

What should they do after importing the bounced prospects into Marketing Cloud Account Engagement in order to maintain their data integrity, but still be able to track the prospects?

Ensure the Do Not Email field on the prospects is selected.

Add the prospects to a "Bounced Prospects" list for suppression.

Send the prospects an email to see if their email addresses are valid.

Delete the prospects so they can't be emailed through Marketing Cloud Account Engagement.