A Massachusetts licensee acts as a facilitator in a transaction.

The correct answer is C. Massachusetts recognizes the non-agent facilitator as one of its permitted brokerage relationships.

A facilitator can assist with the mechanics of a transaction without establishing the fiduciary representation that characterizes seller agency or buyer agency. The facilitator must still act honestly, comply with licensing law, disclose required information, and avoid deceptive conduct, but does not owe the full fiduciary advocacy obligations associated with an agency relationship.

This distinction matters because consumers may wrongly assume that every real estate licensee they speak with is automatically “their agent.” The Mandatory Licensee-Consumer Relationship Disclosure exists partly to prevent that misunderstanding.

A facilitator does not automatically become a dual agent merely because both buyer and seller are involved. Dual agency is a specific agency relationship requiring informed consent.

Study Guide Reference: Agency — Non-Agent Facilitator and Massachusetts Brokerage Relationships.