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You are a Dynamics 365 Customer Service administrator.

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You are a Dynamics 365 Customer Service administrator.

You are configuring a case dashboard.

You need to filter the dashboard to show only escalated cases and cases that are marked as Request.

Which filter should you use?

A.

Timeframe

B.

Priority

C.

Global

D.

Visual

Microsoft MB-230 View All Questions

Microsoft MB-230 Summary

  • Vendor: Microsoft
  • Product: MB-230
  • Update on: Apr 7, 2026
  • Questions: 338
Price: $52.5  $149.99
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Note: This question is part of a series of questions that present the same scenario.
You are implementing Dynamics 365 Customer Service Workspaces for your company ' s help desk...
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TESTED 07 Apr 2026