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You need to add SLA timers to the Case form.

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You need to add SLA timers to the Case form.

Which two options should you configure? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Create Quick View Form in SLA KPI Instance entity.

B.

Create SLA KPI Instance entity.

C.

Create field in case entity with lookup to SLA KPI Instance.

D.

Create Quick View Form in Case entity with reference to the SLA KPI Instance entity.

E.

Insert subgrid from the SLA KPI Instance entity into the Case Main form.

Microsoft MB-230 View All Questions

Microsoft MB-230 Summary

  • Vendor: Microsoft
  • Product: MB-230
  • Update on: Apr 7, 2026
  • Questions: 338
Price: $52.5  $149.99
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TESTED 07 Apr 2026