A Marketing Cloud Admin has noticed a File Drop Automation has been failing onthe import...

Salesforce MCE-Admn-201 Question Answer

A Marketing Cloud Admin has noticed a File Drop Automation has been failing on

the import File activity. The automation is configured with a filename pattern, so the

filename is expected to begin with customer_import_. The import is configured to look

for a file named customer_import_%%Year%%%%Month%%%%Day%%.csv,

however, the admin notices the filenames include seconds and milliseconds.

How should the admin fix the issue?

Use the exact filename used for the trigger in the import File Activity

Make sure the file is placed on the correct subfolder within the SFTP

Make sure the filename has a date stamp to avoid duplication

Use %%FILENAME_FROM_TRIGGER%% in the import File Activity

Salesforce MCE-Admn-201 Summary

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