A user asks Marketing Cloud admin to review their permissions since they are unable to...

The user in question holds roles that do not inherently include permissions to send emails. The roles assigned are:

Content Creator: Typically has permissions to create content but not necessarily to send emails.

Data Manager: Manages data but does not have email sending permissions.

Marketing Cloud Viewer: Can view campaigns and data but cannot execute or modify them.

To resolve this issue so that the user can send emails, the admin must: A. Edit permissions and Grant permissions to Send - This action involves customizing the user’s permissions to include the ability to send emails. This can be done either by adjusting the permissions in one of the existing roles (if customization is possible and appropriate) or by creating a custom role or permission set that includes email sending capabilities.