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You are configuring the new call queue to replace the response group.

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You are configuring the new call queue to replace the response group.

Which setting should you disable to ensure that the agents can receive calls from the call queue?

A.

Music on hold

B.

Attendant routing

C.

Conference mode

D.

Round robin

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Microsoft MS-721 Summary

  • Vendor: Microsoft
  • Product: MS-721
  • Update on: Jul 20, 2025
  • Questions: 243
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TESTED 01 Aug 2025