A laptop user gets an error when trying to access the company ' s intranet...

The giveaway here is the 169.254.x.x address. That is an APIPA address, which Windows assigns to itself when it asks for an IP address from DHCP and does not get one. Since there is also no default gateway and no DHCP server listed, the laptop clearly failed to obtain normal network settings.

Out of the choices, address pool exhaustion makes the most sense. If the DHCP scope has run out of available addresses, the client cannot lease one, so it falls back to an automatic private address. At that point, the device may still think its network adapter is working, but it will not be able to reach internal resources like the company intranet because it does not have valid Layer 3 settings for that network.

The other answers do not fit the output. A short lease duration could cause frequent renewals, but it would not normally explain an APIPA address by itself. An IIS problem would affect the web server, not the client’s local IP configuration. An IDS issue also would not cause the workstation to self-assign 169.254.0.5. This is a DHCP addressing problem, and the best answer is C .