A network engineer added more APs to improve wireless coverage.

Adding more access points can improve coverage, but it also increases the risk of co-channel interference if APs are configured on the same or overlapping channels. Channel overlap causes contention and interference, leading to retries, unstable performance, and symptoms that feel like frequent disconnect/reconnect events—especially in dense deployments. Network+ (N10-009) wireless troubleshooting objectives highlight proper channel planning (non-overlapping channels, appropriate channel width) as critical when increasing AP density. If adjacent APs are competing on the same channel (or overlapping channels in 2.4 GHz), clients may experience poor signal-to-noise ratios and repeated reassociations as they struggle to maintain a stable link.

Roaming misconfiguration can cause sticky clients or poor handoffs, but the classic problem introduced immediately after “adding more APs” is interference from bad channel design. Throughput capacity is about available bandwidth and airtime efficiency; it can make things slow, but it doesn’t inherently cause repeated disconnect/reconnect loops like interference does. Packet loss is a symptom that may occur due to interference, but the root cause in the options that best fits the scenario is channel overlap.