An administrator has been asked to verify why the URL NAI dashboard is inaccessible.

Comprehensive and Detailed Explanation From Exact Extract of Nutanix Artificial Intelligence documents knowledge without any external URL or links:

The Nutanix Enterprise AI (NAI) dashboard and API endpoints are exposed to the external network via an Ingress Gateway. In the NAI architecture on Kubernetes, Istio (specifically the Envoy Ingress Gateway service) is the component responsible for managing this ingress traffic.

If the NAI dashboard URL is inaccessible, it indicates a failure in the ingress layer where traffic is not being correctly routed to the nai-ui service. Troubleshooting steps for this issue involve checking the status of theIstioingress gateway service (e.g., nai-ingress-gateway in the envoy-gateway-system or nai-system namespace) to ensure it is running and has successfully claimed an external IP address. While MetalLB provides the IP address, Istio handles the actual HTTP/S routing and termination; therefore, an inaccessibility issue is most directly linked to the Istio service configuration or health.